Not just any job

Personal Specifications

We are looking for a full time Account Manager with strong public relations experience who is outgoing, driven, committed and enthusiastic. This is an opportunity for a passionate and ambitious professional to make their mark, become a mid-level leadership figure in the business and help in keeping a firm hand on the tiller as we grow. A good understanding of the UK media, PR strategy and methodology is essential. The ideal candidate will have a personal passion for the creative industries.

Role Overview

To contribute to TDC PR’s continued success by becoming a mid-level leadership figure in the business, split primarily across client account management and management of junior team members, with room for assistance with strategic business development. This role will report into TDC PR’s senior team, working together to co-manage our roster of clients and ensure the continued delivery of work in line with the high standards and personal, collaborative approach TDC PR has prided itself on from day one. The day-to-day will include:

• Managing a portfolio of clients with the support and oversight of the senior team
• Providing strategic counsel to clients to aid their PR and wider marketing campaigns
• Providing commentators and product or company information to the media (newspapers, magazines, radio, television and online news sites)
• Building relationships with existing and new clients
• Building relationships with key media contacts
• Liaising with clients regarding press campaigns, creative projects and PR solutions
• Dealing with the media, speaking to journalists and other members of the press
• Providing innovative and creative ideas to clients
• Briefing clients and updating them on press campaigns
• Analysing PR coverage and providing written reports
• Communicating effectively with a range of stakeholders

Key Responsibilities

• Daily point of contact with key media contact
• Developing industry, sector and product focused PR campaigns
• Managing the needs of the client and their accounts
• Contributing to daily meetings, and liaising and updating clients on PR activities
• Keeping abreast of current PR trends and tools
• Building client relationships and maintaining a network of media contacts including journalists and industry spokespeople
• Spearheading both traditional PR and social media projects
• Developing news angles, stories and pitches to further the client’s profile, products and services.
• Fulfilling the client’s key performance indicators and growing accounts
• Being involved in pitching for new business and developing PR proposals
• Managing a high level of client interactions
• Managing and mentoring junior members of staff

Key Skills and Experience

• The ideal candidate will have a minimum of three years’ experience in an in–house or agency PR role, ideally relating or connected to the sectors outlined above.
• High levels of communication – both presentation, verbal and written skills
• Impressive emotional intelligence and interpersonal expertise
• A passion for the media, including social media
• Flair for creativity, strategic thinking and innovation
• Strong copywriting and marketing mastery
• Commercially aware and business savvy
• Good industry knowledge and experience in building influential networks
• Solid computer prowess and project management skills
• Outstanding organisation with an ability to manage multiple projects
• Service focused and sensitive to confidential information
• A self-starter dedicated to growth and results
• Energetic, inspiring and self-motivated team player.
• Patient and committed when managing/mentoring junior team members
• Extremely well organised with a great attention to detail
• Resourceful, intuitive and inventive problem solver

If you would like to apply for this role, please send us an email with your CV to [email protected].

Personal Specifications

We are looking for a full time Senior Account Manager with strong public relations experience who is outgoing, driven, committed and enthusiastic. This is an opportunity for a passionate and ambitious professional to make their mark, become a significant leadership
figure in the business and help in keeping a firm hand on the tiller as we grow.

A good understanding of the UK media, PR strategy and methodology is essential.

The ideal candidate will have a personal passion for the creative industries and a minimum of five years experience in an in–house or agency PR role, ideally relating or connected to the sector’s core to the TDC business.

Role Overview

The senior account manager (SAM) plays a critical role within the account team, requiring the ability to think both professionally and proactively across all elements of the job: from client handling and self-education about the sectors in which the client(s) operate; practically – from time management, future planning and account fee structures; creatively – from campaign ideation to execution; and strategically – proactively identifying and using tools and approaches to achieve and exceed personal, company and account objectives.

As an experienced member of the team supporting the Account Directors and management team, the SAM will often be the main day-to-day point of contact for clients, ensuring the smooth running of the account(s) and leading by example to junior members. It is an opportunity to hone and refine management and mentorship skills over junior members and reinforce skills for strategic thinking and client counselling. The SAM’s job is to build strong client relationships and co-ordinate with internal teams to deliver on and exceed the clients’ objectives. They will demonstrate good business thinking and identify new opportunities in which to grow accounts.

When identifying and presenting challenges and issues, the SAM will simultaneously consider solutions to the presenting problem. To excel in this role, SAMs must be tenacious, results-driven, highly organised, display creativity and sound problem solving skills, and can work calmly and productively under pressure. They are persuasive communicators and negotiators and can inspire a junior team.

Specific to this role at TDC, the SAM will be personally motivated by the design, innovation and creative industries world, and – throughout their career – will proactively take continuous measures to enhance their understanding and learning of this sector in order to help inform their creative and strategic thinking.

Account Responsibilities

• Consistently developing and nurturing media relationships with key press across print, online and broadcast channels
• Pro-actively monitoring the media landscape (newspapers, magazine, journals, newswires, blogs and social media) for PR opportunities for clients, and acting as
• the front-line radar for identifying and responding to these time-sensitive opportunities. Also, actively presenting PR opportunities to clients for results based activities
• Studiously learning the media landscapes and media universes of each client, overseeing the building-up and maintaining of media lists, as well as the planning of pitches with forward features and the creation of editorial calendars
• Communicating and co-ordinating with internal teams to ensure the smooth running of accounts
• Leading on promoting / ‘selling in’ news stories and features to the media

Company Responsibilities

• Mentor and support junior team members
• Accountability and management of multiple accounts
• Daily news monitoring
• Researching and identifying new business opportunities
• Developing and implementing strategic plans to manage and grow accounts
• Assist in developing new business proposals and participating in new business
  pitches
• Support senior team members at industry and client events wherever necessary

Key Skills and Experience

• Excellent verbal and written skills
• Resilient and unflappable under pressure
• Highly organised and adept in all time management and organisational activities of
  account teams, and able to prioritise
• Thorough understanding of clients’ business and their market
• Excellent client handling skills
• Enhanced people skills – able to adapt and liaise professionally and engagingly with
  a range of personalities, both internally and externally
• Excellent skills in persuasion and negotiation
• Self-motivated and incredibly driven
• Excellent presentation skills
• Detail oriented
• Resourceful, intuitive and inventive problem solver
• Awareness of the ‘bigger picture’ – both client-based and corporately
• A naturally analytical mind – keen to evaluate impact and efficacy of PR
• A considerate, empathetic, self-aware and collaborative team member who
  contributes positively to the work culture

Career Path

To progress to Account Director position, the SAM must consistently achieve and exceed objectives based on the above activities for a portfolio of clients, as well as for the wider company, as agreed with the AD and Director.

If you would like to apply for this role, please send us an email with your CV to [email protected].

Personal Specifications

We are looking for a full time Office Administrator & Bookkeeper with strong organisational skills who is outgoing, driven, committed and enthusiastic. This is an opportunity for a resourceful and problem-solving professional to make their mark and help in maintaining TDC’s working environment and culture.

Role Overview

Reporting in TDC’s Operations Manager, the Office Administrator & Bookkeeper is responsible for ensuring accurate and timely financial reporting, managing accounts payable and receivable, reconciling bank statements, and supporting the day-to-day administrative functions of the company. The successful candidate must have exemplary attention to detail, excellent organisational skills, and be able to work independently in a fast-paced environment.

The day-to-day will include:

Office and Administrative

• Providing administrative support to the Operations Manager
• First point of contact with TDC’s IT support provider
• Managing diaries and company databases, organising meetings and appointments
• Smooth day to day running of the office including insurance renewals, consumables
• supply, managing subscriptions, health & safety.
• Booking transport, travel accommodation and courier services
• Organising company events and conferences
• Managing office purchases
• Dealing with correspondence, complaints and queries
• Preparing letters, presentations and reports
• Implementing and maintaining procedures/office administrative systems
• Organising induction programmes for new employees, office onboarding, distributing employee handbooks and policies.
• Assisting hiring managers in arranging interviews and placing job ads.
• Maintaining vacation, sick leave and attendance records.
• Assisting the organisation’s HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents.
• Assisting with people and resources planning
• Answering phone calls to the TDC office
• General receptionist duties, greeting and communicating with clients.
• Ad hoc tasks

Financial Admin & Bookkeeping

• Providing administrative support to the Operations Manager
• First point of contact with TDC’s IT support provider
• Managing diaries and company databases, organising meetings and appointments
• Smooth day to day running of the office including insurance renewals, consumables supply, managing subscriptions, health & safety.
• Booking transport, travel accommodation and courier services
• Organising company events and conferences
• Managing office purchases
• Dealing with correspondence, complaints and queries
• Preparing letters, presentations and reports
• Implementing and maintaining procedures/office administrative systems
• Organising induction programmes for new employees, office onboarding, distributing employee handbooks and policies.
• Assisting hiring managers in arranging interviews and placing job ads.
• Maintaining vacation, sick leave and attendance records.
• Assisting the organisation’s HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents.
• Assisting with people and resources planning
• Answering phone calls to the TDC office
• General receptionist duties, greeting and communicating with clients.
• Ad hoc tasks

Key Skills and Experience

• Is experienced with at least 2+ years administration and bookkeeping (preferably in PR and communications but not essential)
• Experience with Xero, Google Drive, Google Workspace and related Cloud-based apps
• Is conscientious and highly organised in everything they do
• Is able to work well as part of a team, but also independently
• Is skilled in independent time management, able to work accurately, efficiently and to multitask across a number of activities simultaneously
• Is a confident communicator with strong verbal, written & presentational skills
• Excellent analytical, decision-making, and problem-solving skills
• Is comfortable carrying out both low-level & high-level tasks.

If you would like to apply for this role, please send us an email with your CV to [email protected].

Personal Specifications

As TDC enters its tenth year of business, the company is at an exciting stage and is looking to continue to grow its digital team. With ambitious onward growth targets and expanding our portfolio, we are looking for a full-time Digital Account Manager who will work alongside TDC’s management team delivering across client service, digital strategies, relationships with creatives, content development, website/ channel management and analysing performance.

This is an opportunity for a passionate and ambitious digital PR and marketing professional to support TDC’s digital growth. The ideal candidate will have proven experience in managing digital strategies and an excellent understanding of the digital landscape, digital campaigns and best practices.

The ideal candidate will have a personal passion for subject matter relating to technology, innovation, design and creative.

Role Overview

The Digital Account Manager will contribute to TDC’s continued success by becoming a positive, motivational and supportive manager in the business, working alongside the leadership team. The successful candidate will be a contact for clients and will manage and work alongside TDC’s various accounts teams to ensure digital marketing is integrated within our wider communication campaigns and client services. 

Commercially minded and creative in nature, the Digital Account Manager will be adept at creating overarching digital strategies while managing the day-to-day maintenance of digital channels, influencer campaigns, paid social activations and channel reporting.

The day-to-day will include the following:

• Support TDC and our clients’ strategic digital PR and marketing 
• Help run workshops with client teams to understand business objectives and establish digital goals
• Make sure TDC and our clients’ values are upheld in all of our creative and communication outputs
• Plan and manage project schedules
• Manage digital campaigns from creative brief to implementation and delivery
• Analysing digital results, interpreting data with insights
• Presenting findings to TDC’s leadership team, clients and key stakeholders
• Support the new business team with integrated digital services
• Contributing to the overall TDC business
• Managing relationships with influencers and content creators
• Help build and run strategic paid social campaigns

Key Responsibilities

• Manage and implement the TDC digital strategy to drive engagement to achieve business goals
• Ensure that the digital strategy leads the development of creative campaigns to drive client growth and conversions
• Work with the Senior Digital Manager and account teams to create content that drives digital engagement with target audiences
• Create digital audits to assess all active media channels to evaluate their effectiveness 
• Audience analysis and insights; Identify current audiences and understand new audience segments
• Oversee TDC’s marketing calendar and act as a point of contact for incoming digital requests from around the business
• Create and execute TDC’s new social media strategy, ensuring the agency and our clients take advantage of digital trends to target B2B/B2C audiences. Current channels include LinkedIn, Instagram, Twitter and TikTok
• Help build and maintain the TDC influencer and content creator network – manage the relationship with creatives 
• Develop TDC’s and clients content plans and brief internal and external creatives to develop digital assets 
• Work with TDC’s web developers on general website maintenance and report issues
• Work alongside SEO and growth team to execute paid social media campaigns and paid search
• Tracking and analysing website & social analytics and managing content accordingly
• Reporting to the management team and providing data lead insights
• Championing the agency’s values and brand
• Achieving exceptional outcomes for current clients and managing an extended portfolio ensuring consistency of service is delivered in line with company policy
• Managing new accounts along with existing ones

Key Skills and Experience

• The ideal candidate will have a minimum of between 4-5 years of agency experience in a digital marketing/communications role, delivering digital strategies including social media, tone of voice, copywriting, content management/ creation, influencer engagement, SEO, and reporting 
• Strong interest in tracking the digital and social media landscape and translating these into opportunities for our clients’ channels
• Strong understanding of current online marketing concepts, strategies and best practice
• Experience in paid social media campaigns from set up to reporting and analysis
• Experience in marketing to a B2B and B2C Audience
• Management experience in developing talent and overseeing performance
• Driven, ambitious and willing to contribute to the business
• Excellent project management skills with strong organisational and planning skills
• Exceptional written, verbal and presentation skills
• Outstanding interpersonal skills

If you would like to apply for this role, please send us an email with your CV to [email protected].

Personal Specifications

We are looking for a smart, switched-on, outgoing, driven, committed and enthusiastic PR professional with proven nous and flair to join the team as a full-time employee. This is an opportunity for a passionate and ambitious professional to develop their career, make their mark and become a core part of the TDC team at this exciting stage of growth and development for the business.

A solid grounding in UK media, PR strategy and methodology is essential. 

The ideal candidate will have a personal passion for design and the creative industries and a minimum of 2 years experience in an in–house or agency PR role, ideally relating or connected to the sector’s core to the TDC business. The candidate will also have a good understanding of the digital media landscape, and how digital channels play a role in the overall communication strategy.

Role Overview

The senior account executive (SAE) plays an important supporting role to the accounts team, typically comprising an account executive (AE), Senior Account Manager (SAM), and director. 

The SAE will typically work across a number of different accounts, enabling the skills acquired at AE level to be further developed and reinforced. Supporting and directly reporting to the AM or SAM, the SAE is responsible for ensuring the implementation of day-to-day activities and thinking about how activity on the account ladders up to overall client objectives. 

Right at the frontline of media relations, the SAE is also adept at selling-in stories to reporters and editors, leveraging the relationships they have with core press and demonstrating a clear understanding of the media landscape.

Consequently, they are a core identifier of proactive and reactive PR opportunities, thinking strategically about how these fit into the scope of the account and wider workflow of the team. This requires a deep understanding of each client’s offering, what they can say, and how developments in their sector affect them. In addition, they are creative thinkers, and enjoy developing out-of-the-box ways to impress clients and secure coverage.

The role is also an opportunity to begin to demonstrate management and planning skills that would be required to progress to AM level, as well as building on existing mentorship skills over junior members of the team, such as AEs and JAEs. 

An SAE will have a natural willingness to learn and a desire to make PR not just a job but a career. In the SAE role, they must be able to understand the ‘bigger picture’ and the intrinsic role they play in delivering on the client’s objectives, beyond just securing coverage.

To progress to AM, the SAE must not only be results-driven, but also keenly focused on client service. In addition to showing evidence of strategic thinking and client counselling skills, they will have a clear understanding of how account processes should run (i.e., highlight emails, coverage books, monthly reports) and how activity should be presented to clients over email, calls or face-to-face.

Specific to this role at TDC, the SAE will be personally motivated by the design, innovation and creative industries world, and – throughout their career – will proactively take continuous measures to enhance their understanding and learning of this sector in order to help inform their creative and strategic thinking.

Account responsibilities

• Pro-actively monitoring the media landscape (newspapers, magazine, journals, newswires, blogs and social media) for PR opportunities for clients, and acting as the front-line filter for how clients should and can respond
• Understanding and contributing to forward planning, including proactively monitoring for forward features and identifying ‘newsjacking’ moments in advance
• Continuing to develop and nurture media relationships with key press across print, online and broadcast channels, with an increasing focus on ‘tier one’ media (this will be specific to each client)
• Contributing to thought leadership and campaign development which ladders up to each client’s objectives
• Ensuring the client receives timely and accurate reports, status updates and actively providing strategic counsel and insight in client meetings and conference calls 
• Research, writing and distributing press releases and other written collateral to target media
• Promoting / ‘selling in’ news stories and features to the media
• Assisting in collating, analysing and evaluating media coverage 
• Assisting with digital channel audits and content creation support
• Supporting the AM, SAM and AD in account evaluation and growth

Company responsibilities

• Daily news monitoring 
• General administration duties
• Mentor and support junior team members (e.g., AE, JAE, interns)
• Accountability and management of part or all of an account
• Being an indispensable source of support to the wider TDC team
• Continuously developing and honing core pitching, writing and selling-in skills
• Support senior team members at industry and client events wherever necessary
• Assist in researching and identifying new business opportunities
• Assist in developing new business proposals and participating in new business pitches 
• Supporting with writing and sourcing social media content for TDC channels

Key Skills and Experience

• Excellent verbal and written skills
• Resilient and unflappable under pressure
• Excellent organisation skills
• A sound understanding of clients’ business and their markets and a willingness to build on this knowledge on an ongoing basis
• Excellent people skills – able to adapt and liaise professionally and engagingly with a range of personalities, both internally and externally 
• Self-motivated and incredibly driven
• Good presentation skills, which can be built on
• Resourceful thinker 
• Awareness of the ‘bigger picture’ – both client-based and corporately
• A naturally analytical mind – keen to evaluate impact and efficacy of PR
• A considerate and collaborative team member who contributes positively to the work culture  
• A good understanding of the digital media landscape, digital reporting and can demonstrate how digital contributes to the overall success of a communications campaign
• A keen interest for the sectors we operate in – design, innovation, architecture, creative agencies and similar

Career Path:

To progress to an Account Manager position, the SAE must consistently achieve and exceed objectives based on the above activities for a portfolio of clients, as well as for the wider company, as agreed with the SAM and AD.

If you would like to apply for this role, please send us an email with your CV to [email protected].